D2C chatbot
Help D2C shoppers choose with more confidence.
EzyAssist answers common pre-purchase questions from approved product and policy content, then captures interest when a shopper needs help.
Best for
For D2C brands, ecommerce teams, Shopify stores, and growing online retailers.
Example visitor question
“Which product is best for me, and can it arrive before Friday?”
D2C shoppers leave with unanswered questions
Visitors often hesitate over sizing, ingredients, compatibility, shipping, returns, bundles, or which product fits their need. If they cannot get clarity quickly, they may abandon the session.
Pre-purchase support at the storefront
EzyAssist can respond using approved product pages, FAQs, policies, and brand content.
- - Product fit and comparison questions
- - Shipping, returns, and guarantee guidance
- - Bundle, offer, and usage questions
- - Email capture for shoppers who need help
Stay honest about handoff
For edge cases, order-specific issues, or sensitive support requests, the assistant can collect context and route the shopper to your team.
Common questions
Does EzyAssist manage orders or refunds?
Not by default. It focuses on approved content answers and lead capture unless deeper commerce integrations are added.
Can it answer product questions?
Yes. It can answer from product pages, FAQs, policies, and other approved brand content.
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