Legal enquiry capture
Capture legal enquiries with clear boundaries.
Help visitors understand practice areas, consultation steps, locations, and intake expectations while routing legal advice questions to your team.
Best for
For law firms, legal intake teams, and practice marketers that need better website enquiry capture.
Example visitor question
“Do you offer this service, how do I book, and can someone call me back?”
Legal visitors need confidence
People visiting a law firm website may be stressed, unsure, or comparing firms. They need to know whether you handle their matter and how to take the next step.
General questions to support
EzyAssist can answer from approved firm content and capture intake details for human review.
- - Practice areas and location details
- - Consultation and intake process
- - Document preparation guidance
- - Callback or consultation request capture
Designed for handoff
The assistant should avoid legal advice, avoid making promises, and collect enough context for the right person to follow up.
Common questions
Can EzyAssist provide legal advice?
No. It should answer general firm and process questions from approved content and route legal advice requests to the firm.
Can it capture matter type?
Yes. It can collect matter category, location, contact details, and the visitor's original question for intake review.