Lead capture
Turn visitor questions into qualified leads.
EzyAssist helps website visitors get answers, then captures contact details and conversation context when they are ready for a human follow-up.
Best for
For service businesses and ecommerce teams that want more value from existing website traffic.
Example visitor question
“Do you offer this service, how do I book, and can someone call me back?”
Most forms miss buyer hesitation
A form only works when a visitor is already ready to submit. Many visitors still have questions about fit, price, process, availability, or next steps.
What lead capture chat adds
A chatbot can answer common questions first, then ask for contact details at the right moment.
- - Captures the original question
- - Collects name, email, phone, and interest
- - Works outside business hours
- - Routes uncertain questions to your team
Better follow-up
Your team can see what the visitor asked before submitting, which makes callbacks and emails more specific.
Common questions
Is this only for service businesses?
No. It can also help ecommerce and D2C brands capture product questions, email interest, and pre-purchase hesitation.
Can it qualify leads?
It can collect useful fields and conversation context, then pass the lead to your team for qualification and follow-up.