Shopping assistant
Guide shoppers before they abandon the store.
Help visitors compare products, understand delivery and returns, and choose the right next step with an AI assistant trained on your approved content.
Best for
For D2C brands that want to support shoppers before checkout without adding more manual replies.
Example visitor question
“What is the difference between these two products, and which one suits daily use?”
Buying decisions need conversation
Product pages cannot answer every question. Shoppers may need help comparing options, understanding fit, or checking whether a product is right for their use case.
Where EzyAssist helps
The assistant can provide consistent answers and capture contact details when a shopper needs human help.
- - Product comparisons and recommendations from approved content
- - Sizing, usage, care, and compatibility questions
- - Delivery, returns, and policy explanations
- - Email capture for follow-up and abandoned interest
Built for pre-purchase clarity
EzyAssist is best used to reduce confusion and capture intent, not to replace your support team for complex account or order cases.
Common questions
Can it recommend products?
It can guide shoppers using approved product information. Recommendation depth depends on the quality and structure of the product content provided.
Can it capture emails?
Yes. It can ask for contact details when a shopper wants help, a callback, or follow-up information.
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