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Free tools

Gap checker

Knowledge Base Gap Checker

Paste existing FAQs or page copy and identify common customer questions that may be missing.

Your result

Likely knowledge gaps found

These gaps commonly cause visitors to leave or ask repetitive questions.

  • Add booking or callback steps.
  • Add location, service area, or coverage details.
  • Add what customers should prepare before contact.

How to use this result

Treat this as a starting point for improving website enquiry capture. The strongest next step is to turn repeated questions, lead fields, and handoff rules into a chatbot flow trained on approved business content.