AI assistant for Retail & e-commerce

Help shoppers move from uncertainty to checkout.

Put product information and store policies within reach of every visitor. Answer common buying questions and collect requests that need your support team's attention.

Book your industry demo See use cases

01

Answer before shoppers leave

Make sizing, materials, care, and product FAQs easier to discover.

02

Explain what happens after checkout

Surface your published delivery, exchange, and returns policies.

03

Give support useful context

Capture the product and question behind a visitor's enquiry.

Practical use cases

Built around the questions your visitors ask.

Your retail & e-commerce assistant

Illustrative conversation · Sample business details

VisitorHow do I choose the right size?

EzyAssist · Example responseStart with the size guide on the product page and compare your measurements with the chart. If you share which product you're looking at, I can help you find the relevant guide or request help from the store team.

Select a use case to preview a sample conversation. Your demo will be scoped to your content and agreed capabilities.

Make it yours

Your content sets the direction.

Bring the information your team already uses. We’ll agree the content, enquiry journey, and handoff points during your demo. Connections to live business systems are scoped separately.

Explore support for D2C brands

What to bring to your demo

Product FAQs and size guides
Delivery regions and shipping policies
Return and exchange conditions
Support contact and tracking guidance

Questions before you get started

Will it know live stock and order status?

Public product content can inform the initial scope. Live stock and personal order details require an agreed integration and appropriate customer verification; they are not available from website content alone.

Can we use it with our existing shop?

The website widget can be added to sites that allow custom scripts. Share your platform during the demo so we can confirm installation and content requirements.

Can it issue refunds?

The initial use case explains your policies and directs requests to your support team. Issuing refunds or changing orders requires separately scoped permissions and integrations.

See it for your business

Let’s map your first conversation.

Book a demo for your retail & e-commerce business. We’ll discuss your website, the questions visitors ask, and the enquiries you want to capture.

Book a live demo

Share your work email and phone. We'll get back within one business day.

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