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AI assistant for Travel & hospitality

Be helpful before your guests even arrive.

Give travellers an easier way to explore your property, check practical details, and find your booking page. Capture special requests for your team to confirm.

01

Support the booking decision

Explain room types, amenities, and published stay policies.

02

Make arrivals smoother

Help guests find directions, check-in guidance, and parking details.

03

Keep requests organised

Capture group, accessibility, and special-arrangement enquiries.

Practical use cases

Built around the questions your visitors ask.

Your travel & hospitality assistant

Illustrative conversation · Sample business details

VisitorDo you have a room for next weekend?

EzyAssist · Example responseYour dates and guest count determine availability. This example can guide you to the property's booking page, where you can check live rates and rooms before confirming your stay.

Select a use case to preview a sample conversation. Your demo will be scoped to your content and agreed capabilities.

Make it yours

Your content sets the direction.

Bring the information your team already uses. We’ll agree the content, enquiry journey, and handoff points during your demo. Connections to live business systems are scoped separately.

Explore after-hours enquiries

What to bring to your demo

  • Room, tour, and amenity descriptions
  • Check-in, cancellation, and house policies
  • Directions and local information
  • Booking engine and reservations links

Questions before you get started

Can it confirm a reservation?

The initial setup guides visitors to your booking engine and captures enquiries. Confirming a reservation or reading live availability requires a separately scoped connection to your booking system.

How are special requests handled?

The assistant can explain published policies and guide guests to submit a request. Staff must confirm arrangements such as late check-in, accessibility needs, or group pricing.

Can it share entry codes or guest records?

The public website assistant should use public guest information. Private access details and personal booking records need a separate, authenticated workflow.

See it for your business

Let’s map your first conversation.

Book a demo for your travel & hospitality business. We’ll discuss your website, the questions visitors ask, and the enquiries you want to capture.

Book a live demo

Share your work email and phone. We'll get back within one business day.

Explore more industries

View all use cases →