Audit tool
Website Enquiry Audit
Score your website enquiry setup and get practical fixes for forms, CTAs, FAQs, response speed, and after-hours capture.
Your result
Local service business enquiry score: 60/100
Your website has clear room to capture more enquiries before buying more traffic.
- Make the main CTA specific, such as book a consultation, request a quote, or ask a question.
- Add FAQs that answer pricing guidance, booking steps, service fit, location, and response expectations.
- Use after-hours capture so visitors can ask questions when your team is offline.
- Capture the original question with every lead so follow-up starts with context.
How to use this result
Treat this as a starting point for improving website enquiry capture. The strongest next step is to turn repeated questions, lead fields, and handoff rules into a chatbot flow trained on approved business content.